Healthcare Technology: What a difference a year makes!

Posted on: March 9th, 2014 by Archelon Enclosures
Debi Besmer of Archelon Enclosures Meets a Princess at HIMSS 2014, Healthcare Technology Show

Debi Besmer of Archelon Enclosures Meets a Princess at HIMSS 2014, Healthcare Technology Show

Archelon Enclosures recently returned from a successful HIMSS 2014. HIMSS is an annual healthcare technology conference that brings together over 37,000 healthcare rock-stars from around the world.  The event featured exceptionally-well-known & knowledgeable keynote speakers, and, our favorite, the newest and greatest healthcare IT products in the world.

We weren’t surprised to see the rapid pace that technology has evolved since HIMSS 2013.

Advances in medical equipment cart technology impressed us at HIMSS. Anthro Technology, a leading designer of furniture for technological use, displayed an impressive array of medical equipment carts. Their display included their Zido fixed-height cart, pictured here.

 

Anthro Technology Furniture cart, featured at HIMSS 2014, Healthcare Technology Show

Anthro Technology Furniture cart, featured at HIMSS 2014, Healthcare Technology Show

 

Other advances in medical technology include EMR and mHealth, which are now common practice. EMR and mHealth give healthcare professionals the needed tools to improve the quality of patient care.

Archelon is thrilled to be moving forward with our technology to keep pace with new mobility trends.

What will be next in healthcare technology?  We are confident that researchers and innovators are hard at work developing the next revolution in healthcare technology and we’re looking forward to being a part of it!

 

Click here to learn more about Anthro Technology Furniture.

 

Archelon POS System Products at Honeywell’s Interactive Event at CDW

Posted on: March 6th, 2014 by Archelon Enclosures
Emily of BlueStar demonstrates Archelon's enclosure as a part of an integrated POS system

Emily of BlueStar demonstrates Archelon's enclosure as a part of an integrated POS system

Archelon Enclosures participated in Honeywell’s recent Interactive Solutions Fair for the employees of Illinois-based CDW, an integrated information technology solutions provider.  The goal of the event was to showcase the Honeywell products by giving the CDW team a hands-on through interactive, tablet-based point-of-sale (POS) system stations.

Honeywell selected several partners to participate in the event including eMobilePOS, Samsung, Star Micronics and Archelon Enclosures, to just name a few.

“It was great to partner with all these fabulous vendors to showcase a full solution,” Jason Manguba, regional channel manager, Honeywell Scanning and Mobility, said. ”We covered all verticals from retail and warehouse to healthcare!”

Throughout the event, participants could see the functionalities of mobile technology in the following ways:

  • Having their badges scanned for entrance into the event with a Honeywell scanner
  • Selecting their lunch options via eMobilePOS on a Samsung Galaxy Tab 3 10.0, which was secured in an Archelon Enclosure.
  • Receiving a printed menu receipt from a Star printer at lunch

“Working with partners like Honeywell, Samsung, Star Printers and eMobilePOS gave the CDW employees a hands-on understanding of all the moving pieces involved in selling a mobile POS system,” said Debi Besmer, managing partner, Archelon. “It was a great interactive event that will help them better guide their customers in mobile technology purchasing decisions.”

Archelon Enclosures has tablet enclosures for the Samsung Galaxy Tab 2 and Tab 3 and will continue to develop enclosures as Samsung’s tablet line continues to evolve.

Click here to learn more about Honeywell.

Click here to learn more about CDW.

Archelon Product Spotlight: Archelon AIR Enclosure for the New iPad Air

Posted on: February 25th, 2014 by Archelon Enclosures
Archelon AIR Table Top Enclosure

Archelon AIR Table Top Enclosure

The team at Archelon Enclosures always strives to move forward with each exciting innovation that occurs in the field of tablet technology. We do this by following top trends, investigating new markets, and designing new enclosures when the demand is created by a new tablet product.

We are excited to announce that we have launched our newest enclosure for the iPad AIR.  Staying true to our brand, the Archelon AIR Enclosure secures and protects the iPad with the sleek stylish look that complements the tablet.

Our Archelon AIR Enclosure will be familiar to you because we leveraged our existing EXO design featuring our patented tri-axial swivel.  We listened to our customers and enhanced the product by adding a lock and key component to easily access the table, yet keep it very secure.

Archelon AIR Secure Flip Back View

Archelon AIR Secure Flip Back View

Full Archelon AIR Features Include:

-Models available: Table Top, Secure Flip, Wall Mount, Floor Stand kiosk
-Patented Tri-Axial Swivel Allows Movement in multiple planes, including up & down, side to side, & landscape and portrait view (180 degree flip available in Secure Flip model)
-Hinged faceplate with lock & key allows easy assembly and accessibility to insert or remove your iPad Air from the enclosure
-Open Access to rear and front cameras
-Cord management canal secures charging cable with placement hooks
-Commercial-grade enclosure with a sleek, lightweight design
-Compatible with iPad Air ONLY
-Color: Black

Please contact us with any questions regarding our new AIR product line.

Thank you for your support as Archelon Enclosures continues to grow in our business.

Archelon in Action: Archelon Enclosures Protect Recovery Sports Grill’s iPads at the Host Stand

Posted on: February 3rd, 2014 by Archelon Enclosures
Archelon in Action at Recovery Sports Grill Host Stand 2

 

Life in a restaurant moves quickly. Restaurateurs want to consistently exceed guest expectations with seating, service, and their food & beverage offerings. They don’t want to worry about their hardware or software systems in the middle of service- they only want to worry about taking care of their guests.

It was great to hear our hardware solution is doing just that…. eliminating the worry! We recently got a call from Colin Wixson, from the Recovery Sports Grill division of BBL Hospitality, informing us that our Archelon Enclosures were helping Recovery Sports Grills provide guests with a top-notch experience every day.

 

Archelon in Action at Recovery Sports Grill Host Stand 2

 

Our Archelons in Action are located at their host stands, enabling the hosts to use the iPads for seating arrangements, and adding a stylish, sleek look and feel to the already great atmosphere of the Recovery Sports Grills.

Here’s to another example of exceeded expectations with Archelons in Action at the Recovery Sports Grills!

 

The Recovery Sports Grill is a privately held sports-themed restaurant group owned and operated by BBL Hospitality. The Recovery Sports Grill started as the Recovery Room Sports Grill, a single location across from the Albany Medical Center… The restaurant would cater to the local sports buffs, but also serve as an escape for those who were at the hospital during a trying time. It would be their place to “recover.” There are currently restaurant locations in New York, New Jersey, and Virginia, with more in development.
 
http://www.recoverysportsgrill.com/
 
BBL Hospitality is a multi-brand hotel and restaurant company that owns, operates, and develops facilities along the east coast of the United States. The hospitality division is the newest addition to the BBL Family of Companies.
 
http://www.bblhospitality.com/

 

Archelon Enclosures is proud to hear how our Enclosures are helping businesses in every industry secure their valuable iPad investments with a sleek enclosure that pairs high class security with high class style. Archelons in Action are spotted every day all over the world. Where will you spot an Archelon in Action next?
 
Please email any Archelon in Action sightings to info@archelonenclosures.com.
 

‘Tis the season for Shopping and Shipping

Posted on: December 19th, 2013 by Archelon Enclosures

Stockroom photo

Recently, there has been a lot of hype surrounding Amazon and how quickly they move items. The pressure is on for warehouses to improve the speed of their operations. With this guide, learn more about how leveraging the iPad® can do just that.

 

 

 

 

How it works:

 

  • 1. WMS integration

The iPad® can be easily integrated or used in conjunction with a warehouse management system (WMS). These systems streamline and automate warehouse processes to improve productivity and profitability, making the iPad® an ideal addition. By leveraging iPad® accessories like durable enclosures, the devices can be mounted on forklifts for receiving and put-awayoperations as well as carts for carrying out picking orders. Employees can view orders on the system, arrange them in picking order and then send them to a specific iPad® that corresponds to a certain forklift or cart.

 

  • 2. Data collection

An enclosed iPad® can also serve as a data collection device. Rather than mounting them on forklifts or carts, employees can carry them around the warehouse with convenient hand grips or shoulder straps and use them to scan barcodes. These accessories ensure a damage-free solution so that workers can use these devices in a variety of applications and environments – light to heavy duty and normal to harsh conditions. A commercial-grade frame protects the device from dust, dirt and moisture.

 

  • 3. Software

Not to mention, iPads® and tablets offer more options than a typical data collection device. Handheld data collection computers usually only allow users to scan barcodes and enter data, with limited software capabilities. Access to the Apple Store™ allows for endless software possibilities on an iPad®.

Apps are ideal for software add-ons or trial runs, especially if you aren’t sure about a certain technology or automation method. From free warehouse management applications to ones costing a mere $40, you can choose from a variety of inexpensive options. If an app doesn’t work out, you can simply delete it from the device. Say goodbye to bad business decisions!

 

How it helps:

 

  • 1. Productivity

Tim Markley, President of Markley Enterprises, said leveraging the iPad® in his warehouse allowed his workers to decrease the amount of steps they take by 30 percent . They no longer had to travel back and forth to a central computer system or work station to access information.

What used to take warehouse workers several minutes to accomplish can be completed much quicker than with paper data or a central computer. iPad® technology also allows workers to eliminate some tasks all together – like paperwork, for example. They can store receiving documents and pick sheets on mounted iPads® for quick, easy, hands-free access as they pick, pack or process shipments. Employees will no longer have to have both digital and hard copies of that information, or refer back to paper documents to enter data into the system.

Reducing steps – literally and figuratively – works to not only improve employee performance but also increase the facility’s overall productivity. Reducing labor-intensive data entry processes also allows warehouses to, in turn, reduce labor costs.

 

  • 2. Accuracy

As mentioned, iPad® technology allows workers to eliminate paperwork all together. Additionally, workers may forget information in their travels between the computer and the shelves. They might also make a minor mistake while copying an item ID number from the system on paper. Just one mistake could result in lost items and incorrect shipments. The elimination of paper data will allow for improved accuracy, which will impact the overall accuracy of shipments.

Another difference between these devices and a traditional handheld data collection computer is that there is more real estate on the iPad® screen. Workers can view more information at once, or zoom in to get a closer look. These increased capabilities could allow them to improve entry accuracy.

 

How will your warehouse try match Amazon’s efficiency this holiday season and in the future?


This term was used in some research that Ally did. It’s meaning putting things back on the shelf, basically.

‘What’s In It For Me?’ Why VARs Should Sell iPad® Accessories

Posted on: October 28th, 2013 by Archelon Enclosures

Retailers and restaurant owners want to find a state-of-the-art iPad point of sale (POS) solution that is integrated and easy to use. Mobile POS resellers want to be a one-stop shop for their cutting-edge clients, offering iPad and tablet accessories that will complete their system. So it’s in everyone’s best interest – bundling accessories for the customers’ convenience and generating additional revenue for resellers  –  to provide charging bases, card readers, receipt printers and enclosures along with their iPad POS software.

Vertical Systems Reseller (VSR) magazine recommends that VARs strive “not just to be a reseller, but to truly be that trusted advisor to (your) customers.” This means that in addition to selling hardware, a VAR should provide the accessories and services that are crucial to operating it.

Customers making the transition from traditional POS systems to iPad POS – implementing, training, deploying and maintaining a new technology – don’t want any added hassle. By offering them all of the accessories needed to operate their new devices, you are saving them from having to search the market for accessories that may or may not be compatible and ideal in their environment. By helping them save money and time, you can create a happy, loyal customer – one that could eventually recommend your services to another business or even provide you with a testimonial.

Here are some iPad accessories and the benefits of each:

  • Chargers

To charge their devices while using them, customers can use a charging dock or base that is included in their purchase. Wall chargers make it difficult for users to continue using the device while it is charging. In a restaurant or store setting, they don’t have enough down time to leave their iPad POS system plugged into the wall. Docks and bases provide a sturdy surface for iPads, while also increasing  battery life. The last thing your customers want is for their iPad to die in the middle of a shift. They also allow you to keep your counter organized by minimizing the amount of cables and cords the device requires.

  • Cases, enclosures and stands

Enclosures are ideal for POS applications because they are more durable than Apple covers and smart cases, and offer just as much (if not more) mobility. Although some Apple cases allow users to prop up their device, they are not sturdy enough of a solution to be used in a restaurant or retail store – whereas enclosures can come in the form of mounts, stands and kiosks, all protected in a lock-and-key frame. Enclosures can also come in designs and colors to complement their environment. By offering this POS hardware, VARs can give their customers a competitive edge.

  • Card readers

Small, detachable card readers can be easily broken, lost or damaged. It is important to have a card reader that you can count on. Many enclosure providers offer an adapter kit that holds the card reader in place. This allows the reader to be secure in the enclosure, so that it won’t suffer any damage. Enclosures with card readers can be easily integrated with POS software for easy set-up and use.

  • Printers and cash drawers

In light of the mobile POS movement, many modern printer and cash drawer manufacturers are beginning to develop MFi-certified, or “made for iOS,” hardware that can be operated wirelessly through Ethernet or Bluetooth, making them ideal for iPad POS systems. MFi-certified printers allow for wireless printing from Apple iPad, iPod touch, iPhone or Bluetooth – no cords necessary. Both pieces of POS hardware can increase the mobility and functionality of your customers’ iPad POS systems.

“The ability for a solution provider to offer fully integrated solutions that tie together not only the printer, but other devices, creates opportunities that will produce long and short-term advantages over the competition,” Executive Vice President of Citizen Systems America Victor Barczyk said in last month’s issue of VSR.

“VARs should proactively recommend solutions to their customers that will increase their business efficiencies, and make the adoption process of new technologies a simple and straightforward experience for the customer,” Barczyk added.  “To be the integration subject matter expert is a value to everyone in the sales cycle.”

4 Ways Tablet Kiosks Can Help Hotel Guests

Posted on: September 23rd, 2013 by Archelon Enclosures

 

Tablet kiosks and mounts are being increasingly used to secure iPads® at big names in the hospitality industry like Hyatt Hotels and Resorts, the Revere Hotel in Boston, the Plaza Hotel in New York City, the Kimpton Boutique Hotel in San Francisco, and the Hilton Worldwide Conrad hotels in Chicago and Miami. Tablet technology enhances the hotel guest experience by offering access to powerful information they might otherwise be without.

John Prusnick, Director of IT Innovation and Strategy for Hyatt Hotels and Resorts, explained in an Apple case study that iPads help them create a “home away from home” for their guests. Hyatt owns 445 hotels in 45 countries and employs more than 80,000 employees worldwide.

“We’re also all about ‘high touch,’ meaning the interaction with the guest,” he said. “We’re enabling that with iPad. The combination of the two has been very powerful for us to reach that operational vision.”

Here are four ways that these hotels and others are using tablet kiosks to enhance guest experience:

    1. Digital signage and line-busting
      According to the Apple case study, Hyatt is using tablet kiosks and mounts to expedite the process of checking in and out, which can often be time-consuming. With iPads, guests can swipe their credit or debit cards, give their signature, check in or out of the hotel and even encode their key so they can go straight to their room. Streamlining these processes allows for quick customer service and, as a result, satisfied customers. Employees can spend more time meeting specific needs and requests instead of checking guests in and out.

      Prusnick pointed out that iPads would be especially useful at a convention center hotel where hundreds or thousands of people are waiting to check in or out at the same time. Tablet kiosks and mounts that allow guests to do it themselves break up long lines and speed up service. Also, when the concierge is busy, customers could begin researching their question at a tablet kiosk while waiting in line.

    2. Hotel booking
      Hilton Worldwide has iPads docked in the rooms at their Conrad hotel in Miami. The iPads include an app that allows guests to book spa treatments and restaurant reservations from their room. Hyatt Hotels are using iPads in their lobbies for similar reasons. Guests can also order room service or request wake up calls without having to pick up the phone.

      “If guests want to see what the spa looks like or book a golf tee time, they use iPad,” Prusnick said.

      John Wallis, Global Head of Marketing and Brand Strategy for the Hyatt Hotels Corporation, added that the small, portable device can be used by hotel employees to present crisp, digital images and display videos of the hotel’s highlights.

      “It’s a great tool to sell the hotel,” Wallis said. “Especially in this industry, where you’ve got to show bedrooms, banquet space, all the things we have to offer guests.”

    3. Directions and recommendations
      iPads can also be mounted at the concierge’s desk so that they are able to provide guests with quick and easy access to directions and recommendations of local dining and entertainment. Guests can get directions to the restaurant or to the theater. When the concierge is busy or away, guests can gain access to this information by using a tablet kiosk.

      The San Francisco-based Kimpton boutique hotel utilizes iPad kiosks in its lobby, and they plan to implement them in all of their locations across the United States. They allow guests to perform a variety of tasks such as reading restaurant and nightclub recommendations from hotel staffers.

    4. Personal use
      What hotel guests are really missing during their stay are their personal devices they left at home. While using them for hotel functions is highly beneficial, hotel guests also hope to use them to keep in touch with their family, friends and co-workers.

      The Revere Hotel in Boston has six wall-mounted iPads installed near the concierge desk for personal guest use – something they had planned since the opening of the hotel. Tablet kiosks enable hotel guests to perform personal tasks such as checking their social media sites and emails, sharing photos of their trip and printing out boarding passes before checking out and heading to the airport.

The portability, size and long battery life of the iPad, and the security and protection of iPad enclosures make them a winning combo for servicing customers around the hotel, around the clock.

3 Reasons iPads® Are Ideal for the Healthcare Industry

Posted on: September 16th, 2013 by Archelon Enclosures

 

Tablets in healthcare enable medical workers to focus more on their patients

Tablet adoption in the healthcare industry is skyrocketing. Healthcare IT News reported that the healthcare industry is currently among the top three adopters of the Apple iPad for business use. Use among doctors rose from 30 percent in 2010, to 62 percent in 2011, to 72 percent in 2012, according to Manhattan Research’s “Taking the Pulse” survey. The research showed  that tablet and  iPad use will continue to rise as opportunities in hospitals increase, not only for doctors but also for nurses, administrators and patients.

Here are three reasons why enclosed iPads and tablets are ideal for the healthcare industry:

    1. Functionality
      Apple iPads include standard Wi-Fi and/or 3G wireless connectivity, allowing doctors a consistent and reliable connection to applications, electronic medical records and software suites; approximately 10 hours of battery life per charge, enough to withstand long shifts; and a large, 9.7-inch interface, roughly the same size as a physical patient chart but with much more functionality. And when you purchase an enclosure for your healthcare tablet, they include charging bases to ensure your device stays connected and powered during use.At its launch, the iPad had more than one hundred medical apps, in addition to all of the ones designed for iPhone and iTouch. This includes drug reference manuals, prescription reminders and calorie trackers. And that was a few years ago. Imagine how many apps have been developed during that time. All can be used as reference tools for both doctors and patients at the point of care.

 

    1. Mobility
      Why buy computers that are committed to a location, when you could buy devices that can be used anywhere via an internet connection? The use of iPad and tablet technology saves money on bigger, bulkier models with limited mobility. iPads can be purchased for as little as $499 and don’t need to be wheeled from room to room on a cart like the “computers on wheels” that are often used in doctor’s offices and emergency departments. They can be carried from room to room – safely and securely – with an enclosure that includes an ergonomic hand grip on the back of the device. That way, you can maintain mobility while also protecting your investment.Tablets in healthcare can also be mounted on tabletops or placed in hallways on kiosk stands to be used for virtually anything – to entertain children and visitors, to fill out patient questionnaires or check-in procedures as they wait, to schedule or cancel an appointment.One of the main criticisms of iPad use in the healthcare industry is that it’s cumbersome and would be hard to hold while typing or taking notes. But enclosures offer a simple solution to that problem. With kiosks, wall mounts and table mounts, doctors can use an iPad without having to hold it at all, whether they’re standing or sitting.

 

  1. EMR efficiency
    The University of Pittsburgh Medical Center (UPMC) is using a tablet-based patient portal called HealthTrak, according to Healthcare IT News. G. Daniel Martich, MD, chief medical information officer at UPMC, explained that it is a tethered electronic medical record and patient database that allows the provider and patient to view the same data. In other words, patients can see any of the lab data or test results that the doctor sees.Doctors can share the information with their patients on a tablet screen, rather than having their backs turned while sitting at a computer. Using a wall mount, table base or an ergonomic hand grip with the enclosures, both the doctor and the patient can be looking at the screen at the same time and seeing the same data. In that way, using tablets in healthcare could help to ensure accuracy and trust in healthcare facilities, as they would be able to verify their information (or add to it) and no longer feel like they are in the dark about their diagnoses. The use of tablet technology also makes it easier for doctors to explain diagnoses to their patients and complete paperwork that would otherwise be extremely time-consuming.Tablets in healthcare also allow for increased participation from patients. For example, through HealthTrak accounts, UPMC patients are able to schedule appointments, review medical histories and test results, renew prescriptions and ask billing questions on their tablet or smartphone. They could accomplish these things while using enclosures on a mounted tablet in the waiting room, a tablet kiosk in the lobby or at their bedside as they are waiting for their doctor. This allows hospitals to keep in contact with their patients to streamline scheduling and data entry. And when doctors spend less time doing paperwork, they are able to spend more time with their patients.

Healthcare facilities are often harsh, fast-paced environments where your tablet technology could come in contact with chemicals, medications and germs – or be dropped while in a hurry. Enclosures provide a rugged solution that can withstand these elements and risks. With enclosures, you can ensure that your investment will be protected and your patient information will be secure.

Archelon Enclosures Showcases Product Line At RetailNOW 2013

Posted on: August 27th, 2013 by Archelon Enclosures

How to Increase Retail Sales and Improve Customer Service with A Secure Mobile POS System

Posted on: August 26th, 2013 by Archelon Enclosures

 

Today, mobile POS is a booming $5.7 billion business. The IHL Group is calling it the single fastest moving trend in retail since Internet was added to the stores. In a recent study, they reported that nearly three-fourths of retailers still use desktop computers for customer facing applications – but that number will drop more than 20 percent in 2013. So with almost half of retailers already using mobile POS, it’s safe to say that your store is next.

In fact, Twitter co-founder Jack Dorsey said the use of iPads® levels the playing field between big and small businesses, all but eliminating the element of competition. But there is one way to keep your competitive edge. While just about any business can implement iPads, the smart ones will implement enclosures to protect their investments.

 

Here are a number of ways the use of tablet enclosures help your business on the sales floor:

 

1. Increase sales:

  • By sprinkling kiosks and wall mounts throughout your store, staff members can speed up service time and make more sales by checking out customers on the spot. Besides, having to wait in line could give customers too much time to decide against or abandon their purchase.
  • The use of enclosed iPad technology also allows your employees to be on the sales floor instead of behind the counter. They can spend more time with customers: cross-selling, upselling, giving recommendations, answering questions, comparing prices, etc. You can also grant customers access to items that are online only or out of stock.
  • Tablet technology also allows you to improve your advertising, and in turn, your sales. Customers can view advertisements and input information on your iPad wall mounts while they shop. You can launch in-store social marketing and promotional campaigns, sell advertising space to your partners or collect customer data for marketing insight.

 

2. Improve customer service:

  • In the IHL study, respondents cited benefits of mobile POS: better customer service (71.3 percent); special ordering capabilities for out-of-stock items (27 percent); custom orders or assisted shopping (26.1 percent); and line busting (23.5 percent).
  • With iPad enclosures, you can reduce the need for high shopper-to-associate ratios and lower labor percentages by allowing customers to help themselves. The speedy service will make their shopping experience a pleasant one. Customers can gain access to store resources using a wall mount, standalone kiosk or 180-degree rotating counter-mount.  You can also offer in-store digital brochures, job applications and product catalogues.
  • Enclosures allow you to offer unsupervised services without worrying that customers will take or tamper with your device. Customers can hands-on customer service like never before. They have the capability to check themselves out, register for your newsletter and sign up to receive coupons via text message or email.
  • When secured with enclosures, iPads allow customers to complete surveys and provide other forms of feedback without supervision. They can feel free to give their true opinions without a staff member standing over their shoulder. They can also sign up for your customer loyalty program or check the balance of their gift cards without having to spell their account name or number out loud for other customers to hear. Typing in their own information also reduces the risk of entry errors.

 

Twenty-eight percent of North American retailers plan to adopt Mobile POS in some form by the end of 2013, according to the IHL Group study. And the Mobile POS market will make more than $2 billion in hardware and software sales in North America this year.

It’s inevitable – and if you’re going to do it, you might as well do it right. Securing your store’s mobile or iPad POS system with enclosures, kiosks and mounts allows for increased sales and improved customer service – without running the risk of damage or theft.